Requests for guest rooms at the Ronald McDonald House must be made through the provider/referring partner where the child is receiving medical treatment. A healthcare provider or social worker will submit a request on a family’s behalf.
If you are a family looking to request a room at the House, please contact your healthcare provider or social worker to begin the registration process.
The Ronald McDonald House of Charlotte is a 28-bedroom, 35,000 square foot home-away-from-home for families that have children who are receiving treatment in area medical facilities. To complete the registration process to stay at the House, your family must meet the following criteria (Please note rules have been updated to reflect our COVID-19 Policies):
For the protection of the guest families staying at the RMHC of GC House the following persons will NOT be admitted:
*Please note, completing a family room registration does not guarantee room availability. Because of the large volume of room requests, the Ronald McDonald House Charities of Greater Charlotte does not reserve rooms or accept reservations. Once the family registration has been submitted the Family Services Manager will call your family to confirm room availability. If you have any questions, please contact the Family Services Manager at 704.288.5280 or firstname.lastname@example.org.
We look forward to welcoming your family!