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Ronald McDonald House Charities of Greater Charlotte

Ronald McDonald House Charities of Greater Charlotte

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Volunteer Resources

Greetings fabulous volunteers – and thanks for ALL that you’re doing to help our families! On this page, you’ll find links to important training videos, documents, open volunteer shift calendars, and other goodies that will help you on your way to serving at the RMHC of GC.

Volunteer Training Videos

Shadow Shift

Room Turnover 

Safety Video

Questions? Please contact Stacy Dagge, Volunteer Services Manager.

Meal, Casserole, and Baking Team Videos

Group Volunteer Meal Team Video

Food Safety Guidelines 

Questions? Please contact Michelle Salazar, Group Volunteer Manager.

Volunteer Scheduling 
After viewing the training videos, contact Stacy Dagge, Volunteer Services Manager. to schedule your Shadow Shift for hands on training. After your Shadow Shift is completed you will use VicNet to login to your volunteer account to schedule future shifts. You will receive an email with your username and password, and then you can login to VicNet from any computer. See links below.

Volunteer Training Downloads​

  • Volunteer Handbook – updated Jan. 2026
  • VicNet User Manual
  • Guest Check Out Checklist
  • House Tour Guide

RMHC of GC – Volunteer Open Shifts

Please note: Open volunteer shifts listed below may be filled once you log in to VicNet. Please sign up for shifts using your VicNet login, more information listed below calendars. Thank you!

RMHC House Operations Shift Calendar

Hemby Children’s Hospital Shift Calendar 

Levine Children’s Hospital Shift Calendar

Jeff Gordon Children’s Hospital Shift Calendar 

Login to VicNet to Sign Up for ALL Volunteer Shifts.

If you have any House Operations Volunteer questions, please contact Stacy Dagge.

If you have any Group Volunteer questions, please contact Michelle Salazar.

If you have any Hospital Programs Volunteer questions, please contact Avery Fansler.

Thank you for your continued support!

Volunteers in front of RMHC House
white Ronald McDonald House logo
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1613 E. Morehead Street
Charlotte, NC 28207
704.335.1191

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​IRS Tax Form 990 (PDF) |  501(c)(3) Letter (PDF) | Donor Bill of Rights
​2025 Financial Statements | Infection Control Policy